I used the luggage for only one time and at the airport the 2 wheels were missing. It were ripped, thus creating holes at the bottom, wherein I could never use it. This luggage is used only once and I don't know, if this was under warranty. The brand is Travelers Club....Read more
- I like your bruno 3 pc set luggages
I have received Heartland's magazines for years and want to order from them but didn't. Then one day on my checking account statement was a membership charge of $44.98. I was furious to say the least because I had not ordered one single item. I also wanted to know how...Read more
I received a call from a Heartland America representative on 09/28/17 that informed me that I had been overcharged from a previous order by $3.00 and that my credit card would be refunded. He went on to say that to apologize for this overcharge he would send me some...Read more
Heartland America Deal Review
i was lied to from heartland .i ordered a air fryer about 2 or 3 months ago and was told i will receive 2 10.00 coupons but never received them they kept telling me they mailed them to my address .i am very dissappointed in heartland i never received anything in the mail.
Heartland America Customer Care Review
Terrible company. No ethics, customer service and flat out crooks. Wont even let my other review be published.
5X Magnifier Lamp No Customer Service Available For Return Review
Ordered a 5X Magnifier Lamp. Useless for close work. Unclear view. Better without the lamp. No invoice or packing slip included so no return instructions. Called automated number and advised to email them for help. No live customer service people. Called the order line and was told no live customer service people available for one week.
61 Key Keyboard No Ax Adapter Review
For 3 days trying to talk to customer service called up to eight times a day
I sent in an order a few weeks ago for a 12x16 ft. tarp and I checked my bank statement the other day. I saw that the order went through. I haven't received any kind of statement on my e mail about when my order would be shipped. I don't know why I have to enter at...Read more
I ordered an indoor/outdoor rug in black and white. Got it, opened it, saw it was beige and white, didn't even take it out of the box all the way, put it right back in the box it came in and had to pay more to return it than it cost! Then never got a credit for it on...Read more
Heartland America - Lights Review
Ordered an item from Heartland America and 2 days later it was item of the day for less than half of what I paid. I called and the had changed the number for item of the day and said there was no resolution because of different stock numbers. The representative said...Read more
I didn't like
- Customer services policy
ON THE 20 OF August I ORDERED A SET OF 4 SOLAR POLE LAMPS SPECIAL PRICE $44.43 MINUS A $10. COUPON for a net price of 34.43 plus insurance. Today on Augus 22 I get an email verifying my order but they have the deal of the day. Same lamp post but under a different item...Read more
- Advertised product
Heartland America will publish items in their catalog that they don't have in stock. The customer service rep will tell you in stock and 6 hours later you will receive an email telling you that it is on back order. They will change the expected shipping date every 3...Read more
Ebay listing says shoe size EE (2E) shipped size EEEE (4E), refund was less original shipping and return shipping was then deducted. Seems pretty obvious to me, do you get a refund for the item and shipping cost? *** NO, and they even charge you for the return...Read more
I didn't like
- Rude customer service reps
Twice Contacted Heartland America. Product was not shipped when specified by phone rep. On second call, another rep claimed to have several of product in stock but can't verify shipping date. I requested to cancel order and have my PayPal account re-imbursed. Rep...Read more
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