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I ordered an indoor/outdoor rug in black and white. Got it, opened it, saw it was beige and white, didn't even take it out of the box all the way, put it right back in the box it came in and had to pay more to return it than it cost! Then never got a credit for it on...
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#1104474
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Ordered an item from Heartland America and 2 days later it was item of the day for less than half of what I paid. I called and the had changed the number for item of the day and said there was no resolution because of different stock numbers. The representative said...
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Anonymous
Johnbbad

I have not received any correspondence from Heartland America. They have a horrible customer relation problem ...take it or leave it ... Too Bad for you.

1.0
Product
I didn't like
  • Customer services policy
#1092044
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ON THE 20 OF August I ORDERED A SET OF 4 SOLAR POLE LAMPS SPECIAL PRICE $44.43 MINUS A $10. COUPON for a net price of 34.43 plus insurance. Today on Augus 22 I get an email verifying my order but they have the deal of the day. Same lamp post but under a different item...
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2.0
Heartland, Texas
I liked
  • Advertised product
#1090705
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Heartland America Deal Review

Heartland America
#1003183
2.9
Details
i was lied to from heartland .i ordered a air fryer about 2 or 3 months ago and was told i will receive 2 10.00 coupons but never received them they kept telling me they mailed them to my address .i am very dissappointed in heartland i never received anything in the mail.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
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Heartland America Customer Care Review

Heartland America
#975025
1.1
Details
Terrible company. No ethics, customer service and flat out crooks. Wont even let my other review be published.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

5X Magnifier Lamp No Customer Service Available For Return Review

Heartland America
#968140
Ordered a 5X Magnifier Lamp. Useless for close work. Unclear view. Better without the lamp. No invoice or packing slip included so no return instructions. Called automated number and advised to email them for help. No live customer service people. Called the order line and was told no live customer service people available for one week.
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61 Key Keyboard No Ax Adapter Review

Heartland America
#965777
1.0
Details
For 3 days trying to talk to customer service called up to eight times a day
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Customer service
Heartland America will publish items in their catalog that they don't have in stock. The customer service rep will tell you in stock and 6 hours later you will receive an email telling you that it is on back order. They will change the expected shipping date every 3...
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1.0
#1090426
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Ebay listing says shoe size EE (2E) shipped size EEEE (4E), refund was less original shipping and return shipping was then deducted. Seems pretty obvious to me, do you get a refund for the item and shipping cost? *** NO, and they even charge you for the return...
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I didn't like
  • Rude customer service reps
#1085913
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Twice Contacted Heartland America. Product was not shipped when specified by phone rep. On second call, another rep claimed to have several of product in stock but can't verify shipping date. I requested to cancel order and have my PayPal account re-imbursed. Rep...
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1.0
#1067772
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I have contacted them and they said they don't pay for the returned postage. I don't think that is good customer service. I also told them, I would not purchase anything from them again. They have false advertising of "Free Shipping." They charged me $7.39 for shipping...
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1.9
I didn't like
  • Rude customer service reps
  • Customer service
#1048623
Reply to reviews
I am 83 years old living on SS only I cannot afford cable TV I ordered a TV antenna on March 14th they cashed my check & as of today I have not recieved my antenna I have written them E mailed NO RESPONSE They ship USPS which tracks packages why cant they check where...
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1.5
#1041445
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I ordered four of the walkway solor lamps. They are cheap, break, will not hold up in the wind and the light lasts about two weeks then you have to find a solar battery dealer to by descent batteries. The exchanges my first group after i wanted a refund. I now tape...
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1.1
#999343
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I made a purchase Sunday, November 20th through Heartland's website. I had the item express shipped for an additional $52. The website stated express shipping is 1-4 days before arrival. The package was not shipped until Wednesday, November 23rd and subsequently did...
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I didn't like
  • Customer service
#967543
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