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I have contacted them and they said they don't pay for the returned postage. I don't think that is good customer service. I also told them, I would not purchase anything from them again. They have false advertising of "Free Shipping." They charged me $7.39 for shipping...
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1.9
I didn't like
  • Rude customer service reps
  • Customer service
#1048623
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I am 83 years old living on SS only I cannot afford cable TV I ordered a TV antenna on March 14th they cashed my check & as of today I have not recieved my antenna I have written them E mailed NO RESPONSE They ship USPS which tracks packages why cant they check where...
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1.5
#1041445
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I ordered four of the walkway solor lamps. They are cheap, break, will not hold up in the wind and the light lasts about two weeks then you have to find a solar battery dealer to by descent batteries. The exchanges my first group after i wanted a refund. I now tape...
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1.1
#999343
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Short Review on June 30, 2016

Heartland America
#874872
Cancel my memebership. Want a 55.95 refund. Dont want to order anything else
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Short Review on June 16, 2016

Heartland America
#867030
Placed order on 6 / 7/2016. Said it shipped 6/10 /2016 on speedee it has been in transit ever since called them today and was told it would be deliverd today it hasn't showed maybe you can check on it order no is31627494 tracking no is sp0030280300272330. Sorry just not happy with speedee something like this happen before. So if we ever order anything again we donot want it to come on speedee
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Other Product Review

Heartland America
#813439
1.0
Details
This company preys on the elderly. They have taken multiple orders and shipped to all relatives several expensive items. They allowed my sons 83 year old father to purchase expensive items and ship to multiple locations.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Staff
Website

Other Product Review

Heartland America
#807695
Cant get to customer service. Computer say 7 minutes after 1hour in hold still no answer by human. Items back ordered 3 to 6 months. What ***
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I made a purchase Sunday, November 20th through Heartland's website. I had the item express shipped for an additional $52. The website stated express shipping is 1-4 days before arrival. The package was not shipped until Wednesday, November 23rd and subsequently did...
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I didn't like
  • Customer service
#967543
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This Company is not a good one and should be investigated by the IRS. I have been trying to get a rebate for eight weeks. Cannot even get to customer service by phone and receptionist does not know how to get to other members of the company and when she tried to get me...
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Osterville, Massachusetts
#948420
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HEARTLAND AMERICA, MY NAME IS RON THOMSON. MY WIFE DIANE AND I HAVE BEEN MEMBERS OF YOUR CLUB FOR MANY YEARS. OUR CUSTOMER NUMBER IS:8275379, CODE NUMBER:UCV1-5709. WE HAVE MADE MANY, MANY PURCHASES FROM YOUR COMPANY. HOWEVER, I AM HAVING SECOND THOUGHTS ABOUT EVER...
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#947994
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I have ordered several items from heartland over the years without issue but my last purchase very different. This item arrived damaged to the point of being ridiculous. The outside cardboard carton was fine but inside the microphone packaging was partially opened and...
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2.2
Mount Olive, North Carolina
Product
#927313
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I ordered some things back in July of 2016. The order cost me alot of money, I mean alot! Then 2 weeks after I ordered, I got a letter in the mail, saying I owed an additional $25 & cents. I used my debit card for the additional cost. August 30, 2016 I got a call from...
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1.4
Batesville, Indiana
#923625
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HI'' MY NAME IS CARMEN HAGEMAN. I BOUTH IN A/C 10,000 BTUS FRON YOU MY CUSTEMAR # 9644876 FOR THIS PARTICULAR PURCHASE , CODE # 1411.ITEM # U7-70103. I RETURNING ITEM BECAUSE ARRIVE DEMACH IN I WHAS UNNABLE THE USED IT LIKE THAT , I SEND IT FEDEX I HAD THE RECIVE...
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#905496
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im very pissed at customer service. i mailed an order and a check to pay for item. later called customer service to cancel order cause i was not going to have sufficient funds to cover check. order was cancel. couple days later i was checking my bank account balance...
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#871825
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