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Contact Heartland America Customer Service

How to Reach a Person at Heartland America

Verified Contact Information

Toll-Free Number:

  • 1-800-229-2901
Call customer service

Heartland America Email:

General Info
Send Message

Heartland America Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Heartland America Phone Number
1 (800) 229-2901
Average Calls duration
2 minutes
Most Popular Heartland America Email Address
info@heartlandamerica.com
Issue Resolution Rate
Low (6% reported full resolution)
Contact Method Distribution
62% phone, 38% email
Common Reasons for Contact
Request for information, payments and charges
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Heartland America Customer Service?

Most Popular Number:

(800) 229-2901
Total calls: 70 Issue resolved: 1 Last call: Jan 21, 2026

The toll-free Heartland America phone number is 1-800-229-2901. You can dial this number for support or questions about your orders. This Heartland contact number connects you to the company's representatives, trained to assist you with any inquiries. This toll-free helpline is available around the clock, but it's best to dial this Heartland phone number during business hours. The support team is available Monday through Friday from 8 AM to 5 PM CST. On Saturdays, the operational hours range from 9 AM to 4:30 PM CST. However, the Heartland America customer service team cannot assist you on Sundays. The hours vary if you would like to connect with the support team and communicate with them in Spanish. From Monday to Friday, the operational hours for the Spanish support team are between 9 AM and 6 PM CST. On Saturdays, the hours are from 1 PM to 8 PM CST. The service team is also available between 10 AM and 6 PM CST on Sundays.

If your concern is not urgent and you prefer to contact Heartland America customer service via written communication, there is an alternative to email them. The company's only published email address is info@heartlandamerica.com. This email connects you to the company's support team. You can put forth any inquiries regarding the company and its offerings. Once you send an email to this address, you will be contacted by the Heartland America customer service team within 2 to 3 business days.

Another online way to contact the Heartland America customer service team is to visit the Heartland America website and navigate to the Contact Us page. Once on the Contact Us page, please fill out the contact form by sharing your name, email address, zip code, and reason for completing and submitting the form. The team will review your submitted form and reply within a few working days. In addition to this, you can also visit the Heartland America website, where you can find plenty of information about the products, order clearance, and more. This ensures that you can self-assist yourself and get the information.

Heartland America store location is at 8085 Century Boulevard, Chaska, Minnesota 55318, United States. This is also the company's corporate office address, where important decisions regarding everyday operations are made. Individuals in the area can also visit this office and speak to the company's representative to get the necessary information. Additionally, the company has introduced this as the mailing address.

PissedConsumer Club

Contact Information

Heartland America Website:

Heartland America Help Center:

Corporate Office Address:

Heartland America Inc
8085 Century Boulevard
Chaska, Minnesota 55318
United States

Summary of Heartland America Customer Service Calls

77 TOTAL
CALLS
02:13 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Heartland America?

Shipping and Delivery Question:

  • “I ordered 3 winter coats~~have not been delivered~ ordered on Jan 16~wondeing where they are?”
  • “Missing package”
  • “Change of address for shipping”

Payments and Charges Question:

  • “CHARGE BACK ON MY CARD”
  • “Invoice bills”
  • “I received a bill for 48.43 i have norecord of a purchase in this amount”

Request for Information Question:

  • “Check on address package was delivered to”
  • “Checking statuts of recent order not received”
  • “To place an order”

Refund Question:

  • “Refund on recent charge”
  • “I want a refund . I have been calling and no answer.”

Product/ Service Question:

  • “Order a catalog”
  • “Have not recieived products that were ordered and can’t get any one to reply please”
  • “Product not as advertised”

Account Question:

  • “Logging in”
  • “Try to set up account”

Activation/ Cancellation Question:

  • “To cancel”
  • “Verify my canceled membership”

Return/ Replace Question:

  • “Change of address”
  • “I need my package return to my address”

Cards Question:

  • “Cant use my card in different country”

Staff Question:

  • “Rude customer service and lack of knowledge of your advrtiised products”

Other Question:

  • “Cambiar mi contraseña”
  • “Order problems”
  • “Order problemse”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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