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Contact Heartland America Customer Service

Heartland America Phone Numbers and Emails

Toll-Free Number:

  • (800) 229-2901
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Heartland America Email:

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How to Contact Heartland America Customer Service?

Most Popular Number:

(800) 229-2901
Total calls: 68 Issue resolved: 1 Last call: Jan 3, 2025
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PissedConsumer Reporter

The toll-free Heartland America phone number is 1-800-229-2901. You can dial this number for support or questions about your orders. This Heartland contact number connects you to the company's representatives, trained to assist you with any inquiries. This toll-free helpline is available around the clock, but it's best to dial this Heartland phone number during business hours. The support team is available Monday through Friday from 8 AM to 5 PM CST. On Saturdays, the operational hours range from 9 AM to 4:30 PM CST. However, the Heartland America customer service team cannot assist you on Sundays. The hours vary if you would like to connect with the support team and communicate with them in Spanish. From Monday to Friday, the operational hours for the Spanish support team are between 9 AM and 6 PM CST. On Saturdays, the hours are from 1 PM to 8 PM CST. The service team is also available between 10 AM and 6 PM CST on Sundays.

If your concern is not urgent and you prefer to contact Heartland America customer service via written communication, there is an alternative to email them. The company's only published email address is info@heartlandamerica.com. This email connects you to the company's support team. You can put forth any inquiries regarding the company and its offerings. Once you send an email to this address, you will be contacted by the Heartland America customer service team within 2 to 3 business days.

Another online way to contact the Heartland America customer service team is to visit the Heartland America website and navigate to the Contact Us page. Once on the Contact Us page, please fill out the contact form by sharing your name, email address, zip code, and reason for completing and submitting the form. The team will review your submitted form and reply within a few working days. In addition to this, you can also visit the Heartland America website, where you can find plenty of information about the products, order clearance, and more. This ensures that you can self-assist yourself and get the information.

Heartland America store location is at 8085 Century Boulevard, Chaska, Minnesota 55318, United States. This is also the company's corporate office address, where important decisions regarding everyday operations are made. Individuals in the area can also visit this office and speak to the company's representative to get the necessary information. Additionally, the company has introduced this as the mailing address.

Heartland America Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    62% phone 38% email
  • The best phone number to call Heartland America is 8002292901.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.

  • People call Heartland America mainly because of request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Heartland America Website:

Heartland America Help Center:

Corporate Office Address:

Heartland America Inc
8085 Century Boulevard
Chaska, Minnesota 55318
United States

Heartland America Rating Based on 63 Reviews

Rating details

2.1
more details
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers

Rating stats

Rating trend

Summary of Heartland America Customer Service Calls

75 TOTAL
CALLS
02:13 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Heartland America?

Shipping and Delivery Question:

  • “Missing package”
  • “Change of address for shipping”
  • “Order 34025092 not received merchendise”

Payments and Charges Question:

  • “CHARGE BACK ON MY CARD”
  • “Invoice bills”
  • “I received a bill for 48.43 i have norecord of a purchase in this amount”

Request for Information Question:

  • “Check on address package was delivered to”
  • “Checking statuts of recent order not received”
  • “To place an order”

Refund Question:

  • “Refund on recent charge”
  • “I want a refund . I have been calling and no answer.”

Product/ Service Question:

  • “Order a catalog”
  • “Have not recieived products that were ordered and can’t get any one to reply please”
  • “Product not as advertised”

Activation/ Cancellation Question:

  • “To cancel”
  • “Verify my canceled membership”

Return/ Replace Question:

  • “Change of address”
  • “I need my package return to my address”

Cards Question:

  • “Cant use my card in different country”

Account Question:

  • “Try to set up account”

Staff Question:

  • “Rude customer service and lack of knowledge of your advrtiised products”

Other Question:

  • “Cambiar mi contraseña”
  • “Order problems”
  • “Order problemse”

Compare Heartland America Customer Service To

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