filters
State:
Show
City:
Show
Product:
Show
Heartland fails to tell you that the Magellan GPS on page 20 of the catalog is non-returnable if it doesn't do what it is supposed to do. You don't learn this until the thing is charged up and you go through page after page of disclaimers giving up any legal recourse...
Read more
#1366801
Reply to reviews
I paid for their annual Membership fee years ago but stopped buying from them I cancelled my membership since it was an automatic renewal on my credit card and did not want another membership fee charged on my card. You guessed it! Each year they charge my card and I...
Read more
#1366463
Reply to reviews
Purchased a air compressor the item did not work out of the box, did all the checks but would not charge. It took a month to get a return authorization. You are right they Never answer phone. Finally tried via email and got a response. They Said they would refund the...
Read more
1.0
I didn't like
  • Customer service
#1341833
Reply to reviews
Be careful. I have multiple times from them over the years however some items sold as new aren't and some don't work or not as described. You will normally have to pay to return the item at your expense also unless you pay for a VIP membership. They will automatically...
Read more
2.3
#1314822
Reply to reviews
Heartland America - Can NEVER get anyone on the phone
Heartland America - Can NEVER get anyone on the phone
Heartland America - Can NEVER get anyone on the phone
Heartland America - Can NEVER get anyone on the phone
I ordered an electric jack that i paid over $80 for...when it arrived a month and a half later, the carry box was cracked to peices and a latch was completely missing...i want to exchange it but I SHOULD NOT HAVE TO PAY FOR THE RETURN SHIPPING...it was Heartland...
Read more
Anonymous
Barb Svoboda

It was the carriers fault, im sure it didn’t leave Heartland in that condition.Anytime you receive a package and it is damaged, always note on delivery receipt what the damage...

#1276328
Reply to reviews
I ordered two flashlights in May of 2017. This May My credit card was charged $44.98 without my knowing it. I stopped my card and called Heartland America. When the associate finally came on the phone she was very rude and did not want to hear anything I had to say. I...
Read more
Anonymous
Barbara svobods

Should have contacted your credit card company, explain the problem andhave them put a stop on charge.

1.0
#1268276
Reply to reviews
Show

Heartland America - Order 34025092 not received merchendise

Was told to wait until thursday may 24
#1260738
Reply to reviews
Ordered an item that has been on backorder for close to two months. Horrible customer service. Company should be ashamed of their business ethics. Shopper beware.....Do not waste your time with this second rate company. While waiting for original order, I received a...
Read more
#1256783
Reply to reviews
Show

Heartland America - They Lie

Ordered a product a month ago. Still did not receive. Called and they said their tracking showed it was already delivered. Said they would send me papers to file a loss with the US postal service for the loss. 3 days later i received the product. They lied saying it had already been delivered. Never buy from them again.
1.1
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1237807
Reply to reviews
Ordered on 2/22/18, paid for 5 items, 3 were back ordered after I ordered. 2 items shipped by blue line shipping on 2/26/18 but never received. They don't track packages & are a slow shipping service as I was told by employee Linda on 3/7/18. I canceled the 3 back...
Read more
1.0
I didn't like
  • Rude customer service reps
  • Customer service
#1205012
Reply to reviews