I called specifically to order 2 items for Christmas. It was about the first week in December so I called and asked if 2 items were in stock and would I be able to get them before Christmas. Of course they told me "YES" and the items would be here by December 22. Well...Read more
CarSeat covers were out of stock but they came eventually and they were good... Modem came right away but since it's refurbished there's no serial number and you have to plug it into a computer with an Ethernet cord and go on a website to get the serial number but I...Read more
I have ordered products from this organization, if you deal with them on the phone, their reps are curt and not interested in supporting you. Shipping must come by slow mule or camel-----it takes forever to receive your items---in one case I ordered a laptop computer...Read more
Heartland America - Pathetic service
No delivery of dvd promised delivery of player on December 21. Item never deivered. Lousy customerservice. I could not get them back on line. They promised a callback , but none i guess bbb next. I ost $54.98!
Heartland America - No product delivered
No dvd deliveted on dec 23,although post office said it had been delivered. Contacted co.,but co. Never called mt back
Heartland America Deal Review
i was lied to from heartland .i ordered a air fryer about 2 or 3 months ago and was told i will receive 2 10.00 coupons but never received them they kept telling me they mailed them to my address .i am very dissappointed in heartland i never received anything in the mail.
Heartland America Customer Care Review
Terrible company. No ethics, customer service and flat out crooks. Wont even let my other review be published.
Where is it? fortunately, went in via paypal, so I will cancel in a fast minute. But, really needed that product. The number is busy during the day, so I will try again tonight. IF I get a tracking number when I call, fine, I will be happy to revise this. But, they...Read more
I used the luggage for only one time and at the airport the 2 wheels were missing. It were ripped, thus creating holes at the bottom, wherein I could never use it. This luggage is used only once and I don't know, if this was under warranty. The brand is Travelers Club....Read more
- I like your bruno 3 pc set luggages
I have received Heartland's magazines for years and want to order from them but didn't. Then one day on my checking account statement was a membership charge of $44.98. I was furious to say the least because I had not ordered one single item. I also wanted to know how...Read more
I received a call from a Heartland America representative on 09/28/17 that informed me that I had been overcharged from a previous order by $3.00 and that my credit card would be refunded. He went on to say that to apologize for this overcharge he would send me some...Read more
I sent in an order a few weeks ago for a 12x16 ft. tarp and I checked my bank statement the other day. I saw that the order went through. I haven't received any kind of statement on my e mail about when my order would be shipped. I don't know why I have to enter at...Read more
I ordered an indoor/outdoor rug in black and white. Got it, opened it, saw it was beige and white, didn't even take it out of the box all the way, put it right back in the box it came in and had to pay more to return it than it cost! Then never got a credit for it on...Read more
Ordered an item from Heartland America and 2 days later it was item of the day for less than half of what I paid. I called and the had changed the number for item of the day and said there was no resolution because of different stock numbers. The representative said...Read more
I didn't like
- Customer services policy
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