Be careful. I have multiple times from them over the years however some items sold as new aren't and some don't work or not as described. You will normally have to pay to return the item at your expense also unless you pay for a VIP membership. They will automatically...Read more
I ordered an electric jack that i paid over $80 for...when it arrived a month and a half later, the carry box was cracked to peices and a latch was completely missing...i want to exchange it but I SHOULD NOT HAVE TO PAY FOR THE RETURN SHIPPING...it was Heartland...Read more
I ordered two flashlights in May of 2017. This May My credit card was charged $44.98 without my knowing it. I stopped my card and called Heartland America. When the associate finally came on the phone she was very rude and did not want to hear anything I had to say. I...Read more
Heartland America - Order 34025092 not received merchendise
Was told to wait until thursday may 24
Ordered an item that has been on backorder for close to two months. Horrible customer service. Company should be ashamed of their business ethics. Shopper beware.....Do not waste your time with this second rate company. While waiting for original order, I received a...Read more
Heartland America - They Lie
Ordered a product a month ago. Still did not receive. Called and they said their tracking showed it was already delivered. Said they would send me papers to file a loss with the US postal service for the loss. 3 days later i received the product. They lied saying it had already been delivered. Never buy from them again.
Ordered on 2/22/18, paid for 5 items, 3 were back ordered after I ordered. 2 items shipped by blue line shipping on 2/26/18 but never received. They don't track packages & are a slow shipping service as I was told by employee Linda on 3/7/18. I canceled the 3 back...Read more
I didn't like
- Rude customer service reps
- Customer service
Heartland America - Thank God it never happened
After a complete lack of detail in order attempt,I got a rep who assumed I enjoy being talked to like a child.My details were correct,theirs,fubar.I'm happy I didn't deal with them.
Heartland America - Do not buy from Heartland
Misleading advertisement. States incorrect magnification and uses an altered photo in the ad. Just a fresnel lens that has awful optics. Cost us a ton to ship it back also. Never use these guys unless you want to waste lots of time and money.
Heartland America - Pathetic service
No delivery of dvd promised delivery of player on December 21. Item never deivered. Lousy customerservice. I could not get them back on line. They promised a callback , but none i guess bbb next. I ost $54.98!
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