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Be careful. I have multiple times from them over the years however some items sold as new aren't and some don't work or not as described. You will normally have to pay to return the item at your expense also unless you pay for a VIP membership. They will automatically...
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2.3
#1314822
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Heartland America - Can NEVER get anyone on the phone
Heartland America - Can NEVER get anyone on the phone
Heartland America - Can NEVER get anyone on the phone
Heartland America - Can NEVER get anyone on the phone
I ordered an electric jack that i paid over $80 for...when it arrived a month and a half later, the carry box was cracked to peices and a latch was completely missing...i want to exchange it but I SHOULD NOT HAVE TO PAY FOR THE RETURN SHIPPING...it was Heartland...
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Anonymous
Barb Svoboda

It was the carriers fault, im sure it didn’t leave Heartland in that condition.Anytime you receive a package and it is damaged, always note on delivery receipt what the damage...

#1276328
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I ordered two flashlights in May of 2017. This May My credit card was charged $44.98 without my knowing it. I stopped my card and called Heartland America. When the associate finally came on the phone she was very rude and did not want to hear anything I had to say. I...
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Anonymous
Barbara svobods

Should have contacted your credit card company, explain the problem andhave them put a stop on charge.

1.0
#1268276
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Heartland America - Order 34025092 not received merchendise

Was told to wait until thursday may 24
#1260738
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Ordered an item that has been on backorder for close to two months. Horrible customer service. Company should be ashamed of their business ethics. Shopper beware.....Do not waste your time with this second rate company. While waiting for original order, I received a...
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#1256783
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Heartland America - They Lie

Ordered a product a month ago. Still did not receive. Called and they said their tracking showed it was already delivered. Said they would send me papers to file a loss with the US postal service for the loss. 3 days later i received the product. They lied saying it had already been delivered. Never buy from them again.
1.1
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#1237807
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Ordered on 2/22/18, paid for 5 items, 3 were back ordered after I ordered. 2 items shipped by blue line shipping on 2/26/18 but never received. They don't track packages & are a slow shipping service as I was told by employee Linda on 3/7/18. I canceled the 3 back...
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1.0
I didn't like
  • Rude customer service reps
  • Customer service
#1205012
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Heartland America - Thank God it never happened

After a complete lack of detail in order attempt,I got a rep who assumed I enjoy being talked to like a child.My details were correct,theirs,fubar.I'm happy I didn't deal with them.
#1186286
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Heartland America - Do not buy from Heartland

Misleading advertisement. States incorrect magnification and uses an altered photo in the ad. Just a fresnel lens that has awful optics. Cost us a ton to ship it back also. Never use these guys unless you want to waste lots of time and money.
1.2
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#1185202
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Heartland America - Pathetic service

No delivery of dvd promised delivery of player on December 21. Item never deivered. Lousy customerservice. I could not get them back on line. They promised a callback , but none i guess bbb next. I ost $54.98!
1.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
Website
#1163970
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