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ON THE 20 OF August I ORDERED A SET OF 4 SOLAR POLE LAMPS SPECIAL PRICE $44.43 MINUS A $10. COUPON for a net price of 34.43 plus insurance. Today on Augus 22 I get an email verifying my order but they have the deal of the day. Same lamp post but under a different item...
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2.0
Heartland, Texas
I liked
  • Advertised product
#1090705
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Heartland America will publish items in their catalog that they don't have in stock. The customer service rep will tell you in stock and 6 hours later you will receive an email telling you that it is on back order. They will change the expected shipping date every 3...
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1.0
#1090426
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Ebay listing says shoe size EE (2E) shipped size EEEE (4E), refund was less original shipping and return shipping was then deducted. Seems pretty obvious to me, do you get a refund for the item and shipping cost? *** NO, and they even charge you for the return...
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Anonymous
Heartland eBay Service

PS. For clarification, had the reviewer truly receive a size other than listed, we would have provided a prepaid return label to cover the cost of return and provided a comple...

Anonymous
Heartland eBay Service

Hello,We're sorry you're upset you were required by eBay to pay return shipping for buyer's remorse. Here is a link to the listing of the purchase in question. Per the listing...

I didn't like
  • Rude customer service reps
#1085913
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Twice Contacted Heartland America. Product was not shipped when specified by phone rep. On second call, another rep claimed to have several of product in stock but can't verify shipping date. I requested to cancel order and have my PayPal account re-imbursed. Rep...
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1.0
#1067772
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I have contacted them and they said they don't pay for the returned postage. I don't think that is good customer service. I also told them, I would not purchase anything from them again. They have false advertising of "Free Shipping." They charged me $7.39 for shipping...
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Anonymous
Tim

Yes, they charged me for "free" shipping as well. Still waiting on my refund!

1.4
I didn't like
  • Rude customer service reps
  • Customer service
#1048623
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I am 83 years old living on SS only I cannot afford cable TV I ordered a TV antenna on March 14th they cashed my check & as of today I have not recieved my antenna I have written them E mailed NO RESPONSE They ship USPS which tracks packages why cant they check where...
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1.5
#1041445
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Heartland America Deal Review

i was lied to from heartland .i ordered a air fryer about 2 or 3 months ago and was told i will receive 2 10.00 coupons but never received them they kept telling me they mailed them to my address .i am very dissappointed in heartland i never received anything in the mail.
2.9
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
Website
#1003183
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I ordered four of the walkway solor lamps. They are cheap, break, will not hold up in the wind and the light lasts about two weeks then you have to find a solar battery dealer to by descent batteries. The exchanges my first group after i wanted a refund. I now tape...
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1.1
#999343
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Heartland America Customer Care Review

Terrible company. No ethics, customer service and flat out crooks. Wont even let my other review be published.
1.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Warranty
Website
#975025
Reply to reviews
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5X Magnifier Lamp No Customer Service Available For Return Review

Ordered a 5X Magnifier Lamp. Useless for close work. Unclear view. Better without the lamp. No invoice or packing slip included so no return instructions. Called automated number and advised to email them for help. No live customer service people. Called the order line and was told no live customer service people available for one week.
#968140
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