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Ordered a popular brand of sandals, two months later no sandals, no email no letter. Called the company, sandals were on back order. Month later, called again could not find my order or their receipt of my check which had been paid through my bank 3 months earlier. ...
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1.0
#775842
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Trying to return an item to Heartland America and told that because it was dropped shipped that I had to return it to the manufacturer and not to them. They give me a phone number to call and they do not know what I am talking about they said the item is returned to...
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Anonymous
Anonymous

and it continues I call the manufacturer again and they assure me that they only provide parts for the warranty. I tried calling Hearland again but the 8 minute wait time tur...

3.6
Laingsburg, Michigan
#751366
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I'm am pissed customer they r very rude employees in customer service
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Anonymous
Anonymous

I ORDERED A NUTEK ANTENA ON NOVEMBER 14, 15 and paid for it . I still have Not received it or informed as when it would be shipped. Calling the company is hopeless as the w...

5.0
Wilmer, Alabama
#681737
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Other Product Review

Heartland America
#589714
False add can't. get refund
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I ordered a Dell computer, it is used, scratched up, dirty, slow, freezes up, cuts off, only two CDs no instruction booklet. It took over a week to receive information on how to return it. The people in customer service are rude, as if I caused the problem! I am very...
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2.2
I didn't like
  • Customer service
  • Process is too slow
#633167
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I received the streaming wi-fi media player and eveything seems to work except the battery that goes in the remote, it just won't fit. Even when I close it up I can get it to work. Please help me. Thank you, diamondwallace_09@yahoo.com
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4.7
#627160
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I BOUGHT SOMETHING FROM HEARTLAND AMERICA IN 2010 I THINK IT WAS A BAG OF WHEAT PENNY'S BUT NOT SURE. IT WAS 5 YEARS AGO... NOW I GET MY BANK STATEMENT AND IT SHOWS 4/1/15 $44.98 DEBIT. I SEE FROM OTHER POST ITS A RENEWAL FEE BUT 5 FULL YEARS LATE AND I DON'T EVEN GET...
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Anonymous
7 YEARS LATER

I DID NOT DO AS I SAID I WAS IN 2015. I DID NOT CANCEL MY BANK ACCOUNT. SO NOW ITS 2017 AND STILL NO MAGAZINE AND CANT LOG IN ON LINE AND YET $44.98 STILL BEING TAKEN FROM MY ...

Anonymous
Johnnyuma

After reading the complaints, I drew my credit card account down to 20 dollars! I am changing cards tomorrow at my bank. Years ago Heartland America was a reputable company, b...

Kountze, Texas
#625391
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I ordered a shaver they had advertised for $25.99. I went to my credit card issuer and found they charged me $51.93. I called customer service and inquired as to the amount charged to my credit card. The person speaking for the company said the following: shipping,...
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#590793
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I purchased an item from this company. When it arrived it was the wrong size, so I repackaged it with their return paperwork and mailed it back, requesting an exchange for a larger size. 4 weeks passed and I emailed them inquiring what happened to my return and they...
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Athens, New York
#568388
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I ordered a "leather" duffel. Went on a trip several months later and used it for the first time. It fell apart. Tried to return it couldn't get a return address. Am taking the charge off my Amex and will NOT pay ever for this item. No way to return it, no address on...
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1.0
Catano, Catano
I didn't like
  • Customer service
#566320
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Ordered shoes in my 9.5 size. Made in China. Came undersized. Almost one hour on hold for service person. They suggested next available size of 10.5. Paid $15 for return postage. Got replacement shoes, now oversize. One half hour on phone with rep. and new service...
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I didn't like
  • Followup service
#560203
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