Heartland America
Reviews and Complaints
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Verified Reviewer
DON'T CHECK THEIR DAMN EMAILS
INSTEAD OF RESPONDING TO MY CANCEL EMAIL IN 48HRS THEY PROCESSED THAT CHEAP *** BIKE ANYWAYS. I CANCELLED AND DON'T WANT IT I WANT MY 400+ DOLLARS BACK.
WOULD NEVER RECOMMEND THEM NOR ORDER AGAIN.
IF IT'S NOT AMAZON IN NOT BUYING. I'M DONE WITH THESE BUSINESSES THAT LACK CUSTOMER SERVICE
Preferred solution: Full refund
User's recommendation: *** no
Refund
i have not received my refund for a product i returned 11 days ago
A VERY PISSED OFF CUSTOMER
connie in customer service needs to be fired because she is rude and is a total b---- i will not order ever again because of a rude big mouth called CONNIE ALSO WAITING FOR AN HOUR TO BE REALLY PISSED OFF BECAUSE OF CUSTOMER SERVICE IS TO MUCH.BE PREPAIRED R
- Rotten customer service
- Customer service
Preferred solution: Full refund
User's recommendation: BE PREPARED TO WAIT A LONG TIME TO BE PISSED OFF
Atlanta, Georgia
Only for information
Nobody has acknowledge my simple information,re: has moved out from our old address, hence, to discontinue my catalog.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
False advertising, lies by so called supervisor, unreceived product, unethical disconnection when service operator can't answer
They are flat out lying to me. Haven't received product.
Long wait times with disconnected service. Operators giving opposite answers or don't know and don't know how to find out. Lied about emails and who is the owner. R.
Winters is a made up name and the email a supervisor gave me was fraud flat out lie. It's been 30 days and have not received product or answers.
Preferred solution: Full refund
User's recommendation: This company is a fraud
Upper Sandusky, Ohio
Heartland America NEVER answered my email or refunded my money
I returned a product and never received my refund and im pissed! Its been almost 2 weeks.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Richland, Michigan
Phone ?? on line trying for hours ..have memorizedthe music ! :))
Tracking a keyboard:# 3E - 881**** to Ryan Young, Royal Oak, Mi. ordered 8 weeks ago??
was "shipped". ?
Preferred solution: Deliver product or service ordered
User's recommendation: was trying the phone for hours the last 2 days...afraid the pkg. was stolen??
Brooklyn, New York
Never authorized value club or any membership
why would I authorize this crap when I have been waiting 4 months and you people never have contacted me but you have the nerve to tell when my membership is up you will bill my card that is on file well good luck I will cancel the card
Incomplete delivery
I purchased a floor model lamp on 27th of April it was received today without the pole. I only received the base and globe for the light.
Customer #03920****
Order #010393****577****
Product #41542 Wyndham Decorative Floor Lamp
Order date 4/2720
I would truly appreciate your help concerning this matter.
Lawrence Long
1736 Armory Drive Apt.C
Utica, N.Y. 13501-****
315-765-****
Preferred solution: Deliver product or service ordered
Pissed
I ordered two items, they cashed my check and never told me they didn't have the items. Its been three weeks since they cashed my check I called today and was told I would have to wait another 3 weeks for a refund.
if they didn't have the product why cash deposit my check. won't do business with them again
- Refunds
- Customer services policy
Preferred solution: Apology
User's recommendation: Order somewhere else
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chanhassen, Minnesota
HEARTLAND AMERICA hates REFUNDS.
I purchased two Dell Laptop computers from HA. After placing the order we decided that we only needed one.
I called HA and told them to cancel, One of them and they said thy would. A few days later two dell laptops were delivered to our home.I was in the garage when they arrived. I went to the font door as the postman pulled away. There were two boxes left on a chair.
A sticker on the boxes showed they came from DELL. I went to the phone and called HA. Told them I wanted to return one of them. There was no paperwork from HA in the box I opened.
She gave me instructions on how to return it.We went to the post office and shipped the UNOPENED ONE to HA's Cheska MN office.They received it at 9:56 am on Nov. 18, 2019. Customer service told me it would take up to two weeks to get a refund, I asked why and she said it was POLICY. I told her it was my policy to deal with honest businesses.I have made my last purchase from HEARTLAND AMERICA.Buy local so if you don't want what you bought take it back and get an immediate refund.
Their day is coming, and i wouldn't change places with them for a million dollars.They should read the Scriptures and understand what they in for. It is called greedy of gain.
- Refunds
Preferred solution: Full refund
Dont order anything
please stop sending me catalogs
Customer Right, Bad Company !!!!
Pending charge to account no permission
I've had no notice that why my account was charge 44.98
Preferred solution: Let the company propose a solution
Portland, Oregon
I need my package return to my address
It's been about a month now that l put my order in. Lost my book but it was a cushion and knee brace can you please look into this matter l got these for my mom thank you George Bennett.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Disappointed with their service!!
I joined their.memebership program but it seems like they've forgotten about me. They don't like answering my inquiries.
And I basically don't like the way they've been treating me.
I've been a loyal member for years now At this point I'm, sort of through with them. It may not seem like a big deal to them but it is to me
- Rotten customer service
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unable to speak with a human. package was received missing 1 item have not. been able to resolve this problem